Mike's Hot Honey
Shipping Policy
Shipping overview
Mike's Hot Honey is committed to timely order processing and shipment; this policy explains the terms to review before checkout.
Order processing
Payment confirmation starts a processing window of 0-1 business day.
Orders are handled on weekdays, Monday through Friday, apart from public holidays.
An order placed on Saturday, Sunday, or a public holiday will be processed on the next business day.
Shipping and delivery time
The delivery estimate is 3-5 business days after an order is processed and shipped.
Altogether, processing and transit normally take an estimated 3-6 business days.
Shipping schedule
- Processing time: 0-1 business day
- Delivery time: 3-5 business days after shipment
- Shipping days: Monday to Friday
- Weekend shipping: orders are not shipped on Saturday or Sunday
Shipping rates
Checkout shows every shipping rate that applies before you finish the order.
Checkout displays free shipping whenever it is offered.
Shipping locations
At present, orders ship only within the United States; checkout identifies available destinations.
A complete, correct shipping address must be provided before the order is placed.
We cannot accept responsibility when inaccurate, incomplete, or unavailable address details supplied by the customer cause a delay or failed delivery.
Order tracking
When tracking is available, it is sent in the shipment confirmation email after dispatch.
After handoff to the carrier, tracking information may require up to 24 hours to update.
Delivery delays
Although most orders arrive within the estimate, carrier issues, weather, holidays, high order volume, or other events beyond our control can occasionally delay delivery.
When the estimate passes without delivery, reach out and we will assist in checking the shipment status.
Incorrect or incomplete address
Check the shipping address carefully before the order is placed.
Contact us quickly if address details are incomplete or incorrect; we will attempt a pre-shipment correction, but cannot promise changes once processing or dispatch has occurred.
Lost or missing packages
A missing package with a delivered scan should first be searched for around the delivery point and investigated with the carrier.
Contact customer support for further assistance if the package remains unresolved.
Contact us
Questions about shipping, delivery, or order status may be sent through the website contact page or the customer-support email below.
Phone: (206) 452-1442
Email: ms4185684@gmail.com
Physical address: 5 Pearl St, New York NY 10004, United States
Customer service hours: Monday-Sunday, 9:00 AM-5:00 PM ET